LAPORAN KEPUASAN PELANGGAN TAHUN 2018
SIKAP KAKITANGAN
TAHAP | JANUARI | FEBRUARI | MAC | APRIL | MEI | JUN |
MEMUASKAN | 1651 (83.6%) | 2309 (89.6%) | 1279 (89.4%) |
1651 (84%) |
2309 (89%) |
1276 (90%) |
AMAT MEMUASKAN | 311 (15.7%) |
257 (9.9%) |
143 (10%) |
311(15%) |
257 9.9%) | 143 (10%) |
SANGAT MEMUASKAN | 11 (0.5%) | 9 (0.3%) | 8 (0.5%) | 11(1%) |
9(1%) |
8 (0.5%) |
PERKHIDMATAN
TAHAP | JANUARI | FEBRUARI | MAC | APRIL | MEI | JUN |
MEMUASKAN | 1897 (80.9%) | 2253 (87.4%) | 1244 (87.1%) | 1597 (80.9%) | 2253 (87.4%) | 1244 (87.1) |
AMAT MEMUASKAN | 361 (18.2%) | 312 (12.1%) | 172 (12%) | 361 (18.2%) | 312 (12.1%) | 172 (12%) |
SANGAT MEMUASKAN | 15 (0.7%) | 10 (0.3%) | 11 (0.7%) | 15 (0.7%) | 10 (0.3%) | 11 (0.7%) |
* Maklumat diperolehi melalui Sistem e- Rating di Kaunter MPKu.